Datenschutzerklärung
Thank you for your interest in our company. We take the protection of your personal data very seriously.
The processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation (GDPR) and in accordance with the data protection regulations applicable to ADENTICS – Die Kieferorthopäden. With this privacy policy, our company would like to inform you about the type, scope and purpose of the personal data we collect, use and process.
I. Name and address of the controller
ADENTICS – The Orthodontists
Goltzstraße 39
12307 Berlin – Lichtenrade Tempelhof
Tel.: 030 76 76 60 30
Email:
II. Name and address of the data protection officer
economed System Group
Lars Bozenhardt
Gutenbergstraße 11
70771 Leinfelden-Echterdingen
Telephone: +49 176 72978983
Email:
III. General information on data processing
1. Scope of personal data processing
We only process our users' personal data to the extent necessary to provide a functional website and our content and services. The processing of our users' personal data is carried out regularly only with the user's consent. An exception applies in cases where prior consent cannot be obtained for practical reasons and the processing of the data is permitted by law.
2. Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6(1)(a) GDPR serves as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Article 6(1)(b) GDPR serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.
Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis. If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for processing.
3. Data deletion and storage period
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Storage may also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject.
The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.
IV. Provision of the website and creation of log files
1. Description and scope of data processing
When you visit our homepage, for technical reasons, the web server on which the website is operated (‘hosted’) is accessed at the same time. So-called server log files, which log individual server accesses, are created on the web server. In this respect, the following personal data may be collected:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is stored in our system's log files. This data is not merged with personal information about a specific user, which means that individual site visitors cannot be identified.
Other personal data is only collected if you provide this information voluntarily, for example when you contact us personally.
Legal basis for data processing
The legal basis for the temporary storage of log files is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in ensuring that the purpose described below is achieved.
Purpose of data processing
The temporary (automated) storage of the IP address by the system is necessary in order to deliver the website to the user's computer. For this purpose, the user's IP address is stored for the duration of the session.
Storage in log files is carried out to ensure the functionality of the website. In addition, the data serves us for the technical optimisation of the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
Duration of storage
The data is deleted as soon as it is no longer required for the purpose for which it was collected. In the case of data collection for the provision of the website, this is the case when the respective session has ended.
In the case of data storage in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that it is no longer possible to assign the calling client.
Option to object and delete
The collection of data for the provision of the website and the storage of data in log files is essential for the operation of the website. Consequently, there is no possibility for the user to object.
V. Use of cookies
1. Description and scope of data processing
Our website uses cookies to enable certain functions and to integrate external web services. Cookies are small text files that are stored in the internet browser or by the internet browser on the user's computer system. These text files contain a characteristic string of characters that uniquely identifies the browser when you return to our website.
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. The following data is stored and transmitted in the cookies:
The user data collected in this way is pseudonymised by technical measures. The data is not stored together with other personal data of the users.
In addition, we use cookies on our website that enable us to analyse the surfing behaviour of users. The following data is stored and transmitted in the analysis cookies:
You can find more information about our use of cookies in this privacy policy.
Legal basis for data processing
Insofar as cookies are processed on the basis of consent in accordance with Art. 6 (1) (a) GDPR, this consent also constitutes consent within the meaning of Section 25 (1) 1 TDDDG for setting the cookie on the user's terminal device. If another legal basis is specified in accordance with the GDPR (e.g. for the fulfilment of a contract or to comply with legal obligations), storage or setting takes place on the basis of an exception in accordance with Section 25 (2) TDDDG. This is the case ‘if the sole purpose of storing information in the end device is to carry out a technical measure necessary for the provision of the service requested by the user’. The storage or setting of cookies is therefore permitted in accordance with Section 25 (2) TDDDG. The storage or setting of cookies is therefore permitted in accordance with Section 25 (2) TDDDG. The storage or setting of cookies is therefore permitted in accordance with Section 2 storage or setting takes place on the basis of an exception pursuant to Section 25 (2) TDDDG. This is the case ‘if the sole purpose of storing information in the end user's terminal equipment or the sole purpose of accessing information already stored in the end user's terminal equipment is to carry out the transmission of a message via a public telecommunications network’ or ‘if the storage of information in the end user's terminal equipment or access to information already stored in the end user's terminal equipment is absolutely necessary for the provider of a telemedia service to be able to provide a telemedia service expressly requested by the user’.
The relevant legal basis is set out in the cookie table below.
Purpose of data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.
The user data collected by technically necessary cookies is not used to create user profiles.
Analysis cookies are used for the purpose of improving the quality of our website and its content. Analysis cookies tell us how the website is used, enabling us to continuously optimise our offering.
Duration of storage
Our cookies are stored until they are deleted in your browser or, in the case of session cookies, until the session expires. Details are listed in the following table.
Option to object and delete
You can set your browser according to your preferences so that cookies are generally prevented from being set. Cookies serve various purposes, for example to recognise that your access device is already connected to our website (permanent cookies) or to save recently viewed offers (session cookies). If you have expressly given us permission to process your personal data, you can revoke this consent at any time. Please note, however, that this does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.
| Cookie name | Provider | Purpose / Legal basis | Storage period |
|---|---|---|---|
| _ga | Google Analytics | User differentiation for web analysis. Art. 6(1)(a) GDPR, Section 25(1) TDDDG (consent via cookie banner) |
2 months |
| _gid | Google Analytics | Short-term user differentiation. Art. 6(1)(a) GDPR, Section 25(1) TDDDG |
24 hours |
| _gat_gtag_UA_* | Google Analytics | Throttling of the request rate. Art. 6(1)(a) GDPR, § 25(1) TDDDG |
1 minute |
| doctolib-session | Doctolib | Management of appointment requests. Art. 6(1)(f) GDPR |
Session |
| __cf_bm | AUBII | Security, bot protection. Art. 6(1)(f) GDPR |
30 minutes |
| PHPSESSID | Local website | Session cookie for technical functionality. § 25(2)(2) TDDDG |
Session |
| consent_status | eRecht24 Consent Tool | Stores cookie consents. Section 25 (2) No. 2 TDDDG |
6 months |
If cookies have been set based on your consent, you can revoke your consent at any time in the cookie settings of the cookie banner. You can adjust the cookie settings here.
VI. Enquiries by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your enquiry, including all resulting personal data (name, enquiry), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 (1) (b) GDPR, provided that your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), if this has been requested; consent can be revoked at any time.
The data you send us via contact enquiries will remain with us until you request us to delete it, revoke your consent to its storage or the purpose for data storage no longer applies (e.g. after your enquiry has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.
VII. Use of company profiles on social networks
We maintain a company profile on the following social networks:
Facebook and Instagram: Meta Platforms Ireland Limited, Dublin, Ireland
YouTube: Google Ireland Limited, Dublin, Ireland
TikTok: TikTok Technology Limited, Ireland
Standard contractual clauses pursuant to Art. 46 (2) (c) GDPR have been concluded with providers in non-secure third countries in order to make the transfer to third countries as data protection-friendly as possible. A copy of the standard data protection clauses can be requested by sending an informal email to
The legal basis for the processing of data that we collect in connection with the use of our company website is Art. 6 (1) lit. f GDPR. If the purpose of the contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) lit. b GDPR. You may object to the processing of your personal data that we collect in connection with your use of our company website at any time and assert your rights as a data subject as set out in this privacy policy. To do so, please send us an informal email to
If you carry out an action (comments, posts, likes, etc.) on our Facebook / Instagram / YouTube / TikTok company website, you may be making personal data such as your real name or photo of your user profile public. As we generally have no direct influence on the processing of your personal data by the companies jointly responsible for our company profile, we cannot provide you with any binding information on the purpose and scope of this data processing. Further information on options for objecting to and removing data from social network providers can be found here:
Facebook: https://de-de.facebook.com/privacy/policy/
Instagram: https://instagram.com/about/legal/privacy/
YouTube: https://policies.google.com/privacy
TikTok: https://www.tiktok.com/legal/page/ eea/privacy-policy/en
VIII. Analysis tools and advertising
1. Use of Google Analytics 4 including Google Analytics remarketing
We use Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, on our website.
Google Analytics 4 uses so-called ‘cookies’. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there.
However, it should be noted that Google Analytics 4 does not store individual IP addresses. In addition, the anonymisation of IP addresses is enabled by default in Google Analytics 4. This means that the IP address of users within member states of the EU/EEA is truncated by Google. Only in exceptional cases is the full IP address transferred to a Google server in the USA and truncated there.
For more information on how Google Analytics handles user data, please refer to Google's privacy policy:
https://support.google.com/analytics/answer/7667196?hl=de
We also use Google Analytics Remarketing, whereby the data collected and evaluated about you is used to display targeted advertising. In order to use this service from Google, we also merge the data with our Google Ads and Display & Video 360 accounts. Google Ads and Display & Video 360 are also provided by Google.
Scope of personal data processing
By using Google Analytics, we examine, among other things, the origin of visitors, how long they stay on individual pages and their use of search engines. This allows us to better monitor the success of advertising campaigns. Furthermore, this enables us to evaluate the use of our online presence in order to compile reports on your activities and to use other Google services related to the use of our online presence and the Internet. A cookie is set on your computer for this purpose. This allows the following personal data, among other things, to be stored and evaluated:
- the user's activity (in particular which pages have been visited and which elements have been clicked on);
- Device and browser information (in particular the IP address and operating system);
- Data about the advertisements displayed (in particular which advertisements were displayed and whether the user clicked on them);
- Data from advertising partners (in particular pseudonymised user IDs).
Legal basis for data processing
Google Analytics cookies are stored on the basis of the consent you have given via the cookie consent tool in accordance with Art. 6 (1) (a) GDPR and § 25 (1) TDDDG.
Purpose of data processing
We use Google Analytics, including Google Analytics Remarketing, to evaluate the use of our online presence and to target advertising to people who have already expressed an initial interest by visiting our website.
Duration of storage
Google Analytics stores cookies in your web browser for a period of 2 months from your last visit. These cookies contain a randomly generated user ID that can be used to recognise you on future visits to the website.
The recorded data is stored together with the randomly generated user ID, which enables the evaluation of pseudonymous user profiles. This user-related data is automatically deleted after 2 months. Other data remains stored in aggregated form for an indefinite period. Details can be found at the following link:
https://support.google.com/analytics/answer/7667196?hl=de
Right of revocation and removal
You can revoke your consent at any time with future effect by calling up the settings again and using the opt-out checkbox. The revocation only affects the future storage of cookies, not the cookies already stored with your consent. You must remove these yourself manually or via the automatic browser setting.
You can prevent Google from collecting and processing your personal data by blocking the storage of third-party cookies on your computer, using the ‘Do Not Track’ function of a supporting browser, deactivating the execution of script code in your browser or installing a script blocker such as NoScript or Ghostery in your browser. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
In addition, you can prevent Google from collecting the data generated by the cookie relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser add-on to disable Google Analytics via the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
2. Google Ads
The website operator uses Google Ads. Google Ads is an online advertising programme from Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms in Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on user data available to Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively, for example by analysing which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.
The use of this service is based on your consent in accordance with Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG. Consent can be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies. google.com/privacy/frameworks and https://business.safety.google/controllerterms/.
The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA that aims to ensure compliance with European data protection standards when data is processed in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.
3. Google Conversion Tracking
This website uses Google Conversion Tracking. The provider is Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
With the help of Google Conversion Tracking, Google and we can recognise whether the user has performed certain actions. For example, we can evaluate which buttons on our website are clicked how often and which products are viewed or purchased particularly frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they took. We do not receive any information that allows us to personally identify the user. Google itself uses cookies or similar recognition technologies for identification purposes.
The use of this service is based on your consent in accordance with Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG. Consent can be revoked at any time.
For more information about Google Conversion Tracking, please refer to Google's privacy policy: https://policies.google.com/privacy?hl=de.
The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the United States that aims to ensure compliance with European data protection standards when processing data in the United States. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.
Use of the consent management tool from eRecht24
This website uses the consent management tool from eRecht24 to obtain your consent to the storage of certain cookies in your browser or to the use of certain technologies in accordance with data protection regulations. The provider of this tool is eRecht24 GmbH & Co. KG, Lietzenburger Str. 94, 10719 Berlin (hereinafter ‘eRecht24’).
When you visit our website, a cookie is stored in your browser, which stores the consents you have given or the revocation of these consents. This data is not passed on to the provider of the tool.
The data collected will be stored until you request us to delete it, delete the eRecht24 cookie yourself or the purpose for data storage no longer applies. Statutory retention obligations remain unaffected.
The eRecht24 consent tool is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 (1) lit. c GDPR.
IX. Plug-ins and tools
1. Google Fonts
Our website uses so-called ‘fonts’ from the Google Fonts service for the uniform display of fonts. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’). When you visit a page, your browser loads the required fonts into its browser cache in order to display texts correctly. In doing so,
- your IP address and device/browser information are transmitted to Google's servers,
- according to Google, no cookies are set or stored,
- some of the servers are operated in the USA; Google is certified for these data transfers under the EU-US Data Privacy Framework (DPF).
Legal basis
The storage and analysis of data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on its website. If consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Third country transfer
Google processes data in countries outside the EU/EEA. To protect your data, Google relies on certification under the EU-US DPF and the EU standard contractual clauses. Nevertheless, it cannot be ruled out that US authorities may access data.
Storage period
According to Google, IP addresses are only processed for a short period of time to enable the delivery of fonts; no further storage takes place.
Right to object and right to erasure
You can prevent data transfer by blocking the loading of web fonts in your browser (e.g. via an add-on) or by deactivating JavaScript. However, this may result in a loss of display quality.
Further information on Google Fonts can be found at
https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de2. Use of Google Maps
We use the ‘Google Maps’ component from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as ‘Google’, on our homepage.
Each time the ‘Google Maps’ component is accessed, Google sets a cookie to process user settings and data when displaying the page on which the ‘Google Maps’ component is integrated. This cookie is not usually deleted when you close your browser, but expires after a certain period of time, unless you delete it manually beforehand.
If you do not agree to this processing of your data, you have the option of deactivating the ‘Google Maps’ service and thus preventing the transfer of data to Google. To do this, you must deactivate the JavaScript function in your browser. However, we would like to point out that in this case you will not be able to use ‘Google Maps’ or only to a limited extent.
The use of Google Maps and the information obtained via Google Maps is subject to Google's terms of use. http://www.google.de/intl/de/policies/terms/regional.html
and the additional terms and conditions for Google Maps
https://www.google.com/intl/de_de/help/terms_maps.html.
3. Doctolib
You can make appointments with us on our website. We use Doctolib to book appointments. The provider is Doctolib GmbH, Mehringdamm 51, 10961 Berlin (hereinafter ‘Doctolib’).
To book an appointment, enter the requested data and your preferred appointment date in the form provided on our website or on our Doctolib page. The data you enter will be used to plan, carry out and, if necessary, follow up on the appointment. The appointment data is stored for us on Doctolib's servers. You can view Doctolib's privacy policy here:
https://media.doctolib.com/image/upload/v1682432985/legal/B2C-PrivacyPolicy-Apr-23-DE.pdf
The data you enter will remain with us until you request us to delete it, revoke your consent to its storage, or the purpose for data storage no longer applies. Mandatory legal provisions – in particular retention periods – remain unaffected.
The legal basis for data processing is Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in making it as easy as possible to arrange appointments with interested parties and customers. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR / Art. 9 para. 2. lit. a GDPR and Section 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Order processing
We have concluded a contract for order processing (AVV) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that the personal data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.
4. Rating seal
We have integrated review seals from AUBII on this website. The provider is AUBII GmbH, Große Bleichen 21, 20354 Hamburg, https://www.aubii.de/.
AUBII GmbH operates a review platform at www.ausgezeichnet.org, where it offers online shops, service providers, brick-and-mortar shops and other providers a technical solution for professional review management. This allows us to be reviewed by our patients and to present the reviews we receive in the form of a widget on our website. With the rating seal, we aim to increase transparency, improve our service and contribute to building trust.
The widget used on the website sets a session cookie. The following access data is transmitted for server allocation: date and time of the visit to our service, the page from which the accessing system reached our page, pages accessed during use, session identification data (session ID), Internet Protocol address (IP address) used, browser type and version, device type, operating system and similar technical information.
The use of AUBII is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in presenting customer reviews in as transparent a manner as possible. If consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
The review portal processes the above data for the delivery of the contents of the review widget (contract data processing in accordance with Art. 28 GDPR).
X. Rights of the data subject
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:
Right to information
You have the right to request confirmation as to whether we process your personal data. If this is the case, you have the right to information about the information specified there in accordance with Art. 15 (1) GDPR, provided that this does not affect the rights and freedoms of other persons (see Art. 15 (4) GDPR). We will of course also provide you with a copy of the data.
Right to rectification
In accordance with Art. 16 GDPR, you have the right to have any personal data (such as your address, name, etc.) that we have stored incorrectly corrected at any time. You can also request that the data we have stored be completed, and any necessary adjustments will be made immediately.
Right to erasure
In accordance with Art. 17 (1) GDPR, you have the right to have us delete the personal data collected about you if certain conditions are met, such as the data no longer being necessary or the withdrawal of your consent. However, there are situations in which this right does not apply. This is the case if the data is required for legal reasons.
Right to restriction of processing
In certain cases, you may request the restriction of the processing of your personal data in accordance with Art. 18(1) GDPR. This is possible, for example, if the accuracy of the data is disputed or the processing is unlawful.
Right to withdraw consent
You may withdraw your consent within the meaning of Art. 6(1)(a) GDPR at any time without giving reasons. This does not affect the lawfulness of the processing until the withdrawal.
Right to object
In accordance with Art. 21 GDPR, you have the right to object to the processing of your personal data on the basis of Art. 6(1)(f) GDPR (legitimate interest). However, this right only applies in certain circumstances, in particular if there are specific reasons against storage and processing.
How to exercise your rights
You can exercise your rights at any time by contacting us using the contact details below:
ADENTICS - The Orthodontists
Goltzstraße 39
12307 Berlin - Lichtenrade Tempelhof
Tel.: 030 76 76 60 30
Email:
Right to data portability
In accordance with Art. 20 GDPR, you have the right to transfer personal data concerning you. We will provide you with this data in a structured, commonly used and machine-readable format. You can decide whether the data should be sent directly to you or to a responsible party designated by you.
Upon your request in accordance with Art. 20(1) GDPR, we will provide you with the following data:
- Data collected on the basis of your express consent in accordance with Art. 6(1)(a) GDPR;
- Data that we have received from you in accordance with Art. 6 (1) lit. b GDPR within the framework of existing contracts;
- Data that has been processed within the framework of an automated procedure.
We will transfer the personal data directly to a controller of your choice, provided this is technically possible. Please note that, in accordance with Art. 20(4) GDPR, we are not permitted to transfer data that infringes on the rights and freedoms of other persons.
Right to lodge a complaint with the supervisory authority in accordance with Art. 77(1) GDPR
If you suspect that your data is being processed unlawfully on our site, you can seek legal clarification of the situation at any time. In addition, other legal options are also available to you. Irrespective of this, you can contact a supervisory authority in accordance with Art. 77(1) GDPR.
XI. Embedded YouTube videos
We embed videos from YouTube on some subpages of our website. The operator is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When you visit a page with an embedded YouTube video, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to associate your surfing behaviour directly with your personal profile. This processing only takes place if you have given your consent via our consent tool in accordance with Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG. Consent can be revoked at any time.
Further information can be found at: https://policies.google.com/privacy
XII. Processors pursuant to Art. 28 GDPR
We have concluded contracts with the following service providers for order processing in order to ensure the protection of your data when it is processed by third parties:
- Doctolib GmbH, Mehringdamm 51, 10961 Berlin, Germany
- AUBII GmbH, Große Bleichen 21, 20354 Hamburg, Germany
- Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
All service providers process personal data exclusively on the basis of a contract in accordance with Art. 28 GDPR and in accordance with our instructions.
XIII. Changing cookie settings
You can change or revoke your cookie settings at any time. To do so, please use the following link:
Note: This link only works if you use our consent tool from eRecht24.
XIV. Status of the privacy policy
Status of this privacy policy: May 2025
We reserve the right to occasionally amend this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy. The new privacy policy will then apply to your next visit.